Front Desk Agent
Courtyard by Marriott Earth City - St.
Louis, MO Courtyard by Marriott Earth City - St.
Louis, MO Earth City, MO Earth City, MO Part-time Full-time Part-time Full-time $15 - $17 an hour $15 - $17 an hour Duties - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain cleanliness and organization of the front desk area - Collaborate with other hotel departments to ensure guest satisfaction Experience - Previous experience in a similar role preferred - Knowledge of night audit procedures is a plus - Familiarity with hospitality management software (e.
g.
, Opera, Fidelio) is beneficial - Strong customer service skills with the ability to handle difficult situations professionally - Excellent phone etiquette and proficiency in operating phone systems - Basic understanding of hotel operations and procedures - Bilingual or multilingual skills are advantageous for communicating with international guests - Ability to build positive relationships with guests and provide exceptional guest relations Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $17.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Night shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Louis, MO Courtyard by Marriott Earth City - St.
Louis, MO Earth City, MO Earth City, MO Part-time Full-time Part-time Full-time $15 - $17 an hour $15 - $17 an hour Duties - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain cleanliness and organization of the front desk area - Collaborate with other hotel departments to ensure guest satisfaction Experience - Previous experience in a similar role preferred - Knowledge of night audit procedures is a plus - Familiarity with hospitality management software (e.
g.
, Opera, Fidelio) is beneficial - Strong customer service skills with the ability to handle difficult situations professionally - Excellent phone etiquette and proficiency in operating phone systems - Basic understanding of hotel operations and procedures - Bilingual or multilingual skills are advantageous for communicating with international guests - Ability to build positive relationships with guests and provide exceptional guest relations Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $17.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Night shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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