Customer Service Representative Community, Social Services & Nonprofit - Earth City, MO at Geebo

Customer Service Representative

3.
2 Earth City, MO Earth City, MO Full-time Full-time $18 - $19 an hour $18 - $19 an hour 17 hours ago 17 hours ago 17 hours ago Customer Service Representative Super Bright LEDs is currently seeking a Customer Service Representative to add to its call center team.
Customer service is an essential part of the marketing of an organization.
Marketing does not end with sales; it includes after-sales services also.
This means communicating with customers and answering queries.
This is a full-time position located in Earth City, MO working 8:
00am to 4:
30pm Monday through Friday.
Local candidates to the St.
Louis area (Missouri and Illinois) only please.
Responsibilities:
Assist customers with inquiries via email, phone, and chat Listen to customer queries patiently and solve Respond to customers' problems promptly Place phone orders for customers Assist in preparing Return Merchandise Authorizations (RMAs) Coordinate internally to find solutions and resolve matters
Qualifications:
High school diploma Knowledge of customer service ethics, principles, and procedures Proficiency in administrative and documentation procedures Computer proficient Excellent written and verbal communication skills Good listening skills Attention to detail
Benefits:
Medical, Dental, Vision, Life/AD&D, STD, LTD, and Supplemental Life/AD&D Paid Time Off, Holidays, Jury Duty, and Bereavement Annual pay raise and annual bonus based on performance 401(k) retirement plan with 6% company match Casual work environment Job Type:
Full-time Pay:
$18.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Application Question(s):
What is your desired pay rate or range?
Experience:
Customer service:
3 years (Required) Call Center:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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